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APPOINTMENTS

& WALK-INS

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Walk-ins & Appointments

Appointments and walk-ins are available for piercings, jewelry changes, and downsizes. We have one piercer dedicated to appointments each day, with additional piercers available for walk-ins. Online booking is available until the studio opens each day. Remaining appointment times then become available for walk-ins. Walk-ins are accepted up to one hour before closing, or until availability is full on busier days.

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Booking An Appointment​

Please review the Appointment Policies below before booking. By scheduling an appointment, you confirm that you have read, understand, and agree to follow these policies.

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Appointment Policies

 

Appointments

  • Appointments must be booked under the name of the person receiving the service.

  • A maximum of two appointments may be booked per person, per day.

  • A deposit is required to reserve your appointment. Deposits are non-refundable and will be applied toward the cost of your piercing and jewelry at your appointment.

  • Appointments may be scheduled up to one month in advance.

  • Please include any important information in the Notes section when booking so we can best prepare for your visit.

 

Identification Requirements

  • Before your appointment, please review The State of MN Identification Requirements and make sure you have all required documentation.

  • Minnesota law requires specific, valid, original identification documents.

  • We cannot accept copies, photos, screenshots, digital IDs, or expired identification.

  • If required identification is not provided at the time of your appointment, we are unable to legally perform the service.

  • If your appointment cannot be completed due to missing or invalid identification, your deposit will be forfeited.

 

Cancellations & Rescheduling

  • Appointments may be canceled or rescheduled online up to 36 hours before your scheduled appointment time.

  • Changes or cancellations within 36 hours of your appointment must be requested by emailing support@fraidycats.net.

  • Cancellations made with at least 24 hours’ notice may have the deposit transferred toward a future appointment. A new deposit will be required when booking the new appointment and will be applied toward your service.

  • Cancellations with less than 24 hours’ notice, no-shows, and appointments that cannot be completed due to late arrival will forfeit the deposit.

  • It is the client’s responsibility to ensure cancellations or changes are made within the required time frame. The cancellation policy applies regardless of whether the required notice is provided.

 

Late Arrivals

  • Please help us stay on schedule by arriving on time. We recommend arriving 5 minutes early to complete paperwork and prepare for your appointment.

  • Please allow extra time for traffic, weather, parking, or unexpected delays.

  • Arriving late may reduce the time available to safely complete your service.

  • If there is not enough time to safely complete your service, it may need to be canceled and the deposit will be forfeited.

  • Same-day rescheduling is not available

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